Through our continuous commitment to supply chain management, SCA Tissue is able to provide one-day transit to nearly 70% of our customers.

- SCA Tissue provides consistent, rapid response time
- SCA's fill rate > 99%
- SCA's on-time delivery performance > 95%

SCA Tissue offers our customers a choice of how they send and receive information. The following is a list of documents and available modes of communication:

Order Placement (EDI, E-mail, Fax)
Order Acknowledgement (EDI, E-mail, Fax)
Advanced Ship Notification (EDI, E-mail, Fax)
Short Ship Notification (E-mail, Fax)
Invoice (EDI, E-mail, Fax)
Special Price Confirmation (Contract) in .pdf or flat file (E-mail, Fax)
Price Pages in .pdf or flat file (E-mail, Fax)
Contract Rebate Form (monthly distribution) (E-mail, Fax, Mail)
Contract Rebate Memo (E-mail, Fax)

SCAmarketplace

Developed for customers, this system provides 24/7 access to account information and SCA Tissue's product catalog. Customers can place orders, view pricing information and submit contract rebate claims.

To meet customer demand at the lowest possible cost, SCA Tissue's Supply Network Optimization ensures that we are efficient in:

• Customer intimacy
• Service excellence
• Creating added value through our products and service
• Industry leadership
• Supply chain optimization
• Regionalization
• Supplier partnering
• Optimizing the manufacturing process

• Driving the growth of category sales
• Driving the growth of overall profitability
• Improving category planning and marketing
• Improving the generation of creative sales ideas, knowledge and consultative selling
• Reducing inventory
• Reducing the cost of goods
• Developing the means to increase and benefit from supply chain efficiencies